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3.8 based on 5 reviews
Tall Trees Hotel was clean and comfortable, but a little dated. The gentleman with the beard who checked me in was very polite and helpful. It's a little bit out of the city centre of Canberra, but it's very peaceful and close enough if you have a car. Breakfast was a little limited, but you should find enough to start your day. The air con in the room worked well and it's nice to get Accor benefits when staying here. It's clean and comfortable, so if that's what you're looking for you should consider it.
Location is quiet. A bit far from the centre for our liking, but once the tram line through the city is finished that won't be a problem. Stayed 3 nights over 2 rooms. One lovely customer service experience and one below average experience. Rooms were spacious and clean. The room cleaning service was a bit of a lucky dip, for example... Sometimes they topped up coffee supplies, sometimes they didn't... One day I got a face washer, the other days I didn't... Not a huge problem. Overall a nice stay.
Location is great, rooms are alright, customer service is pretty good, house keeping is not so well maintained. First night and the bed sheets have not been changed since the previous occupants. Sheets were crinkled and had hairs from previous occupants. Managers were quite helpful and very friendly.
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